A retrieval test set turns organizational knowledge quality into repeatable evidence by checking the answer, cited source, authority rule, permission boundary, and explicit handling of missing information.
Collect questions from real work
Collect questions that staff and agents repeatedly ask during onboarding, research, operations, incidents, planning, and handoff, then keep the original wording and role. Define the unit of work, the people and systems involved, the evidence already available, and the exact decision this record must support. A narrow boundary keeps the analysis tied to an observable process instead of turning it into an open-ended inventory.
Microsoft's connector model keeps external content tied to source properties and access controls, which gives retrieval tests concrete permission and provenance cases. Preserve the source URL, version, retrieval date, and relevant rule beside the local implementation decision. If the source does not address the buyer's environment directly, label the local conclusion as an adaptation and retain the assumption that connects them.
Write expected evidence and dispositions
For each question, store the allowed role, expected canonical source, acceptable alternates, freshness limit, conflict state, required citation, and expected absence response. Each record needs a stable identifier, owner, current state, source reference, last verified time, exception path, and next permitted action. Conflicting or missing evidence remains visible so a later reviewer can distinguish a confirmed result from inference, recollection, or an unavailable signal.
A test passes only when retrieval returns the approved evidence or the approved conflict or absence disposition without exposing a record outside the role. Write the decision rule before automating it, including who may approve, what evidence is required, which condition causes a hold, and how an exception expires. This makes the control testable and prevents a tool from quietly expanding its own authority.
Run tests after every source change
Include paraphrases, renamed sources, stale duplicates, revoked access, competing decisions, missing documents, and questions whose answer changed after a new version. Record the fixture, versions, environment, expected result, actual result, reviewer, and corrective action for every failed case. Rerun the accepted cases after a source, permission, workflow, or dependency changes so an old passing result is not presented as current evidence.
Organizational Memory and Agent-Ready Knowledge System is operated by Reality Contact, LLC. The buyer decides source authority, permissions, retention, and disputed meaning; Reality Contact, LLC implements the accepted technical rules without declaring organizational truth. The resulting guide and implementation evidence cover only the named sources, workflow, versions, and acceptance cases, so the buyer retains authority over policy, credentials, production use, and later changes.
Where the service stops
Reality Contact, LLC implements bounded knowledge infrastructure but does not decide legal retention, disclose restricted records, determine organizational truth, impersonate staff, grant production access, or administer the corpus indefinitely. The buyer appoints source owners, approves precedence and retention rules, controls permissions and credentials, resolves disputed authority, and adopts the context-loading workflow. This is technical implementation and document preparation; it does not replace professional legal, privacy, security, records-management, or organizational review. The system does not promise exhaustive recall, correct answers beyond accepted sources, access to undisclosed records, or freshness after owners stop maintaining the corpus.
Sources: Microsoft Graph connectors overview; JSON Schema documentation.